Limited Warranty

1. Warranty Coverage

This Limited Warranty covers defects in materials and workmanship under normal use during the warranty period. WBL LLC will, at its option, repair or replace any defective product covered by this warranty.

Product	Warranty Period	Coverage Type
Webull Classic Edition	24 months	Manufacturing defects, hardware failures
Webull Pro Edition	24 months	Manufacturing defects, hardware failures
Accessories (cables, etc.)	12 months	Manufacturing defects only
Software/Firmware	Ongoing	Bug fixes and security updates

2. Warranty Exclusions

This warranty does not cover:

• Damage caused by accident, abuse, misuse, or negligence
• Damage from exposure to moisture, liquids, or extreme temperatures
• Damage from unauthorized repair attempts or modifications
• Normal wear and tear, including scratches and cosmetic damage
• Damage caused by use with non-approved accessories
• Software issues caused by third-party applications
• Loss of data or cryptocurrency due to user error
• Devices purchased from unauthorized resellers

3. Warranty Service Process

3.1 Required Documentation

To process your warranty claim, please provide:

• Proof of purchase (receipt, order confirmation, or invoice)
• Device serial number
• Detailed description of the issue
• Photos or videos demonstrating the problem (if applicable)
• Any error messages or diagnostic information

4. Replacement Units

Replacement units may be new or refurbished devices that meet our quality standards. Refurbished units undergo comprehensive testing and quality assurance. Replacement units are covered by the remainder of your original warranty period or 90 days, whichever is longer.

5. International Warranty

This warranty is valid worldwide, but warranty service may vary by region:

• North America: Full service and support
• Europe: Service through authorized partners
• Asia-Pacific: Limited service, longer processing times
• Other Regions: Service on a case-by-case basis

International customers may be responsible for return shipping costs and customs duties. Processing times may be extended for international shipments.

6. Out-of-Warranty Service

For devices outside the warranty period, we offer paid repair services:

• Diagnostic fee: $25 (applied toward repair cost)
• Standard repairs: $50-150 depending on issue
• Screen replacement: $75
• Complete unit replacement: 50% of current retail price

7. Software and Firmware

We provide ongoing software support including:

• Security updates and patches
• Firmware upgrades for new features
• Compatibility updates for new cryptocurrencies
• Bug fixes and performance improvements

Software support continues beyond the hardware warranty period, though we may eventually discontinue updates for older device models.

8. Limitation of Liability

This warranty is your sole remedy for defective products. Our liability is limited to repair or replacement of the defective device. We are not liable for any indirect, incidental, or consequential damages, including but not limited to:

• Loss of cryptocurrency or digital assets
• Loss of data or private keys
• Business interruption or lost profits
• Inconvenience or travel expenses

9. Warranty Transfer

This warranty is transferable to subsequent owners if you sell your device. The warranty period continues from the original purchase date. To transfer warranty coverage, the new owner should contact our support team with proof of purchase and transfer documentation.

10. Legal Rights

This warranty gives you specific legal rights, and you may have other rights that vary by jurisdiction. Some states or countries do not allow limitations on implied warranties or incidental damages, so the above limitations may not apply to you.

11. Warranty Modifications

We reserve the right to modify this warranty at any time. Changes will apply to products purchased after the modification date. Your device is covered by the warranty terms in effect at the time of purchase.