Privacy Policy

1. Introduction

WBL LLC and Tin Shed Holding ("we," "our," or "us") respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our Webull Wallet products, or interact with our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name and contact information (email address, phone number, postal address)
• Payment and billing information
• Device information and technical specifications
• Customer support communications
• Marketing preferences and communication history

2.2 Automatically Collected Information

When you visit our website or use our services, we may automatically collect:

• IP address and location data
• Browser type and version
• Operating system and device information
• Website usage patterns and analytics
• Cookies and similar tracking technologies

2.3 Hardware Wallet Data

Important: Webull Wallet devices are designed with privacy by design. We do not collect, store, or have access to your private keys, wallet addresses, transaction data, or cryptocurrency balances. This information remains exclusively on your device.

3. How We Use Your Information

We use your personal information for the following purposes:

• Processing orders and delivering products
• Providing customer support and technical assistance
• Improving our products and services
• Sending important product updates and security notifications
• Marketing communications (with your consent)
• Fraud prevention and security monitoring
• Compliance with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: Trusted third-party companies that assist us in operating our business (shipping, payment processing, customer support)
• Legal Requirements: When required by law, regulation, or court order
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: When you have given explicit consent for specific disclosures

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication requirements
• Employee training on data protection
• Incident response procedures

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Portability: Request transfer of your data
• Objection: Object to processing of your data
• Restriction: Request limitation of processing
• Withdrawal: Withdraw consent where processing is based on consent

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party services you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.